TERMS & CONDITIONS OF BOOKING
The signing of the booking form confirms the acceptance of the terms and conditions set out below and shall be binding on all the persons intending to occupy the property whether or not such persons have signed the booking form. The owners will confirm each booking as soon as possible after receipt of the signed booking form and $300 deposit is received. Once the owners have issued the booking confirmation the signatory is responsible for the total price of the rental property as agreed. The remaining balance must be paid 45 days prior to arrival. The deposit and the total rental amount will automatically become non-refundable. If the full balance is not paid 45 days before arrival, we reserve the right to cancel your booking. The reservation deposit will be forfeited.
2. BOOKING CANCELLATIONS.
Providing the owners receive written notice of cancellation not less than 45 days prior to the actual arrival date, the signatory will be liable for the reservation deposit. The reservation deposit will be forfeited. If cancellation is received after 45 days prior to the start of the vacation/holiday the signatory is liable for the full balance of the final invoice. If the owner is successful in re-letting the property for all or part of the reservation period, the full balance or part balance of the final invoice will be credited toward a future stay ayt the home. It is the responsibility of the signatory to ensure the signed cancellation letter reaches the Owners. For these reasons we strongly recommend full comprehensive travel insurance.
3. SECURITY DEPOSIT.
Upon signing the rental agreement the signatory agrees to pay for any damage or stolen items of any kind to the property from the security deposit. This deposit is fully refundable after your departure from the property, providing there are no claims made against it or any excess damage of any kind to the property or excess cleaning costs or excessive use of electricity (e.g. leaving external doors open with air conditioning on). A security deposit of $500.00 will be held. The signatory will be held responsible for all additional costs.
The Owners and management company of the property accept no responsibility whatsoever for the death, personal injury, accidents, loss, or damage to persons or personal belongings however caused. The use of all accommodations and all amenities, including the swimming pool and hot tub is entirely at the users own risk. Children must at all times be supervised by responsible adults when using the swimming pool and at no time at all are the pool and deck doors' alarms' to be tampered with. GLASS is not permitted within the pool area. The owners and management company cannot accept any liability for any loss of rental time due to travel problems, flight delays, cancellations, terrorist acts, industrial disputes or any events which are outside our control, including any form of Force Majeure.
The guest are responsible for the property, and are expected to take all reasonable care of it including the locking of all doors and windows and ensuring the security alarm is activated whenever the house is unoccupied. At the end of the rental period, all equipment including everything in the house, all walls, carpets and furnishings must be left clean and tidy. Barbecue if used, must be left cleaned or $25 charge will be deducted from deposit for maintenance man to clean.
6. PARTY SIZE
Everyone occupying the house, must be listed on the booking form, this includes small children. This is Florida State law and must be adhered to. Occupancy may not exceed 14 as posted. Children are counted unless under the age of (3). The accommodation cannot be shared, assigned or sub-let and only persons shown on the booking form are permitted to stay in the property. NO PETS are permitted. Persons under 21 years of age are not acceptable unless accompanied by parents or responsible adults. Proof of age is required. This property is fully licensed for short-term rental in Florida. The owners reserve the right to refuse admittance if this condition is not met. Failure to comply will render the booking void resulting in immediate eviction without refund or rent.
7. ARRIVALS AND DEPARTURES
The house will be available for occupancy from 4.00pm on the day of arrival and must be vacated by 10am (prompt on day of departure)
For the safety and comfort of all our guests smoking is not permitted within the property. Thank you.
9. CODE OF CONDUCT
Windsor Hills is a residential community. Nothing should interfere with the quite enjoyment of other guests and residents. Please do not play loud music, or do anything else which is likely to inconvenience your neighbors after 10.30pm or before 7.30am. In the event that anyone in your party behaves in a way which our management company believes is likely to cause danger, distress or annoyance to any one else, or damage any property in Windsor Hills, the Owners or the Management Company shall not be responsible for any costs you will incur, nor shall we pay any compensation, nor make refunds due this action.
10. FORCE MAJEURE
As with any other holiday, there may be circumstances completely beyond our control and contemplation, in which the property might not be available for your booking. Examples of these circumstances include (but not limited to) destruction of, or severe damage to the property. Such circumstances are referred to as “Force Majeure." In the event of Force Majeure the owners will do their best to make alternative arrangements for you where possible. If they cannot, or if alternative arrangements are unacceptable to you, then they will refund all monies paid. This will be the full extent of the Owners liability to you in such circumstances, and they shall not be responsible for any other costs connected with any such cancellation, however arising.
11. OWNERS ACCESS.
The Owners or their Management Company shall be allowed access at any reasonable time during your stay.